Custom Supervisor Soft Skills Training
Custom Supervisory Performance and Development Training
- Starting the Shift
- Good New Job Start-up's and Change-overs
- Quality Checks & Samples (Employee and Supervisors)
- Hourly Counts (Reviews and Feedback Systems)
- Existing and Established Standards
- Simple Tracking of Efficiencies: Hourly, Machine, Jobs, Departments, Shifts Counts
- Subjective Feedback of Employee production efficiency ratings according to standard and the plant average.
- Employee Motivational Methods, Evaluations, Recognition and Disciplinary Process
- Internal Tips, Tricks and Tactics that helps plant, machines, jobs and people collaborate better, communicate well, and help each other continually, as they seek to all succeed together.
- Job Close-outs
Supervisors are the workhorses which can catch mistakes by having an alert and very aware staff regarding all quality and efficiency issues...all the time.
To the degree they can trust each employee to be as concerned as your supervisor is, allows your supervisor the breathing room needed to plan and execute new start-ups, and the planning of jobs which needs their attention. They need the time to review the big picture of overall production output and the quality of each job they are overseeing, including the stock or any verification checks which may be critical.
Training and babysitting a problem beyond what a trusted employee can or should be able to handle themselves, divides and depletes the power a supervise needs to be every knowing and aware of how all of their jobs are running. Identifying procedures and standardizing responsibilities of their employees clearly, and then identifying when a supervisor should be consulted after responsibilities known are carried out, saves management time, aggravation and costly mistakes due to distractions which frequently cause oversight.
Soft skills of supervisors enlists key strategies of conducting daily business consistently and punctually with a staff who is kept well informed of their expectations, their progress and any issue relating to their past, present or future performance or expectations.
Employing all subjective feedback, and by effectively managing their interactions and clear instructions in a timely manner to a staff of ready, willing and able employees ready to go to work, is critical to good starts and teamwork between individuals and departments.
How they do this, day in and day out, the same or the best way, does not and should not remove who they are, it should simply enhance the supervisors efficiency in being able to manage when and where they need to be, and be able to plan where they'll be next, with as few surprises and diviations or distractions as possible. This will require a supervisor who has a well trained and well informed staff, who knows their job, how to get started fast, how to solve common problems, and how to get help if the problem persists.
Supervisors have to be good jugglers who know where all the peices are going to, when they'll land and when employees need a hand.