Rickey Bates 239 Judith Lane Cahokia, IL 62206 (618)-610-7590 rmbates714@yahoo.com Rickey Bates 239 Judith Lane Cahokia, IL 62206 (618)-610-7590 rmbates714@yahoo.com https://www.highmarksmanufacturing.com/bloghttps://www.highmarksmanufacturing.com/presidentceocfo-help.htm lhttps://www.highmarksmanufacturing.com/blog Summary: Experienced in the operation of, and training people on the equipment and the scope of duties in the printing and mailing industry from pre-production through post-production. An experienced troubleshooter of equipment and processes, who uses good work-habits, principles and practices to improve quality and efficiency of work by example, and by matching or improving upon best peer proven /methods. Follows instructions while executing good judgement to implement proper smart and simple best options resolving problems. Practical applications instructional methodology designer/developer in multiple production and manufacturing industries and environments.
WOW OMG PROPERTIES: 12/2016 -Present Real Estate Investor/Rehab Specialist: Company and Client Scope of Work: Includes: Interior and Exterior Updates and Renovation: Egress, Roofing, Soffit, Fascia, Siding, Tuck-Pointing, Painting, Window Installation, Flat-work, Demo, Trades Help.
Gateway Fluid Power Inc. Granite City Il.: 5/08-2/09 Procedure Documentation & Inventory Control Specialist Q/C implement identified steps in process for each position including Welding, Automation Elevated Hydraulic Drilling Platform, Inventory by each power unit model’s handbook in AutoCAD and controlled inventory track controls, for method systems to monitor quality and accuracy of schematic-technical detailed equipment operational manuals and procedures; E-2 Inventory Control, WIP, BOM, Schematics, Control Longs, Pick tickets, part Quantity to Job Assignments. QA and QC for Standards for Inventory, fabrication and Assembly Departments, including receipts, Purchase Order, Quick Pick Ticket/Travelers, Control Logs, and Operational Support Systems, and Procedures. Sub Contractor Property Maintenance/Investor Decks, Flat-work, Additions Landscape, Fence Installation 5/2006-04/2008
Turf Visions LLC, Edwardsville Il.: P/T Seasonal 6/2003-4/2006 Designed and Installed Professional Grade Synthetic Turf to custom specifications and undulations of Chipping and Putting Greens and other sporting applications.
NBS Systems, Edwardsville Il. Printer 11/2000-5/2003 Printing and Procedures for Training Operators about quality control steps and issues and change order procedures controlling production of high-volume critical Forms, Numbered & NCR Check, KeyRec Systems and Business Forms.
*P.F.I. Plastic Fabricators, Inc., 4/2000-10/2000 Temp/Contract Quality Control Inspector, procedural documentation, monitoring production sample testing with gages and micrometers, writing change orders and delivering appropriate training to improve thermoforming and injection molding quality and efficiency.
ECO-CENTERS/TOTAL MARKETING SOLUTIONS, INC. 8/98-2/2000 Process Engineer and Post Processing Manager Scheduling, Vendor and Client Planning & Coordination, Hire/Train/Supervise Post-Production, Cost Accounting Billing for Work., Postal & Cost Account Billing, Shipping and Certification of 3602's,Stamp/Meter Usage Equptment: Xerox 4635 and Docuprint NPS 180 variable printers, PB FlowMaster BC, Variable Selection Inserter, FFolders, Programable Cutter, MBO/Balm Folders/Glue Attadhers Bowe Cutters.,Manage production steps and details for print, bindery and mail services for public corporations and government mailings, (staff 15-25).. Designed cost and labor savings operational steps and equipment processes for complex first-time campaign multi-match time-sensitive jobs for Reynolds and Reynolds, Novus Discover (Lanyap), City of Philadelphia, GPO-Navy and while coordinating additional capacity and increasing daily production output; including equipment procurement, modifications, and related plant adjustments with training support programs.
Imprint Graphics (Pt Time) 4/98-8/98 Sales Manager and Consultant; Quoted Jobs through Franklin Estimator Software, Eliminated all backlog of accounts receivable, including many which were more than a year overdue, while generating new business and political campaigns.
R.L. Polk Co (The Polk Company), & NorthBridge Marketing. 10/87-4/98 Production Supervisor and Polk Corporate Trainer: Coordinated daily plant training, directing 6-12 group leader job priorities, aiding for quick, new start up checking job details, methods, with demonstrations, one on one, and in groups, supervising compliance to quality and efficiency standards. (400-600 Union & Probationary Employees) Conducted Employee Orientations, OJT, and coordinated the training of “Advanced Skills and Techniques”, for: unique operations or methods, consistently exceeding production standards and expectations. Helped design and coordinate and/or Conducted the our Plant’s Employee Performance Development and Review skills assessment, evaluation and data collection with measurement standards and performance criteria being clear, for 50 plant management staff members, and their employees. Toronto: Plant Trainer for “American Production Processing Systems and Procedures” Oversaw Daily Production Start-up Operations for New Jobs, Monitored Monitored hourly and daily counts plantwide on job and employee efficiencies in 4 machine departments, including a clerical department, conducted New Hire Orientation, Multiple Evaluations, Corrective or Disciplinary Action, conducted classroom and individual skills advancement training, managed training department evolving print support and training material for all procedures and machines, including all custom Quick Reference aids for all Operators, Helpers, and Supervisors, Provided prompt feedback to H.R., employees, supervisors, department managers, shift, and plant managers. Trouble shooting for plant equipment and processes, included Needs Assessment, Time Studies, QA and QC.
V.I.P. Business Systems: 11/85-2/87 Manager: Print and Mailings, Estimates and Production.
Corporate Communications Center/Southwest Newswire Service: 10/80-07/85 Same day news releases printed and mailed to Publicly Held Company stock and shareholders, including internal and external lists, postage, newsmedia point deliveries. This including servicing all SEC reporting requirement of Dividend, Earnings Reports, Dividend, Quarterly and Annual as well as Proxy mailing needs for both the Internal Relations and PR departments. Offset, List Work, Varied Labels and Sources and operations, Varied Postage Methods, Itek and Metal Plates, Ryobi, and A.B.Dick Offset T-Heads. Hired trained and supervised employees. Planned, monitored production, posted, closed and billed clients with notarized statements of delivery. Balanced Monthly postage accounts and usage.same Day News Release Financial Earnings Report Document Printing for Stockholders, Shareholders, Messengered to Newsmedia of Publicly Held Companies, Handling all Print, Mail, Supervise, Train, Posting, Estimates, Coordinate Schedules, fulfilling accuracy in reporting to the SEC.
Dallas Scottish Rite Temple: 1/79-10/80 NPO Fraternal Order of Freemasonry Printer: Coordinated, planned and produced all printing including Multi-Color custom printing applications of Newsletters, Weekly mailings, business cards and any printing need of the 24,000 members and for events scheduled for associated Orders of: The Knights Templar, White Shrine, Eastern Star, Order of DeMolay and The Rainbow Girls.
Mercantile Trust Company 3/78- 01/79 Management Information Center: Graphic Design for Slide and Print Preparation.
Non-Printing Work/Consulting and additional Temporary Employment *Handyman and Lawn Care (Weekends and Seasonal) 5/2005-11/2016
*E.F. S. Energy: Solar Energy Project Manager Consultant: Initiate change practices in work roles to accomplish higher standards of collaborative communication, ethics and summarize change orders and adjustments prompt engineering attention through prioritization.
*P.R.I. Progressive Recovery, Inc.: Procedural Writer: RMD Weld Operations (Regulated Metal Deposition) Weld Assessment Procedures reviewed, purged of errors and variables responsible for frequent and costly radiograph confirmed imperfections, flaws and failure rate. Confirmed accurate and subjective, exacting procedures to minimize and/or eliminate employee variant order and quality affected by each welders prerogative and judgement, well beyond equipment settings, changing the order of work steps, procedures and methods and final product weld quality and strength.(Video/Photo & Procedure)
*The Dickey Grabler Company: 5/98-8/98 ISO Implementation Team: Metal Stamping Tool & Dies: ISO 9000-1 Certification Consultant Developed Scripts and produced training videos, and coordinated engineering meetings reviewing the detailed steps of production of all parts. Flow Charts for each production job, and Back-Up Plans required for ISO Certification of Equipment, Production Methods and Safety standards for OBI Single Hit Presses, Tappers, Welders, Assembly Standards and Progressive Die Presses.
*IMPRINT GRAPHICS (Pt Time) 4/98-8/98 Sales Manager and Consultant; Quoted Jobs through Franklin Estimator Software, Eliminated all backlog of accounts receivable, including many which were more than a year overdue, while generating new business and political campaigns.
*Imprint Graphics: 2/87=10-87 Printer
Instructions and Production Q/C Procedure Designs (Over 5 Million or 6 months of production) Implemented and Achieved 100% or greater Quality and Efficiency Standards by designing “Best Practice Procedures for: Reynolds and Reynolds, Time, U.S. Homes, The Buick Open, Discover Lanyap, GPO Navy, RCA, Columbia House Music, Publishers Clearing House, American and Foreign Auto Manufacturer Dealer Support and Campaigns, The City of Philadelphia sequenced and controlled balloting, NorthBridge Marketing Toronto Plant Training .Conversion for U.S.P.S.. Quick Reference Job Aids unique to each sort, approved by U.S.P.S. to abbreviate and streamline D.M.M. instructions.
EDUCATION AND COURSEWORK Belleville Area College (2.5 GPA) 1977-79, General Course Requirements; Business and Marketing, 2013-2015 SWIC, Belleville, IL English Lit I & II and 4 Journalism Writing Courses (4.0 GPA) , Zignon Train the Trainer Employee Performance, Development and Review Practices 1996-1998 Marketing and Presentation Course Deltac (Training Management Strategies) 1989-97 Dale Carnegie (Sales) 1994 Eastfield College Dallas, TX (Accounting) 1981
Accomplishments in the Direct Mail Industry: Trained: Thousands of Operators, Many supervisors, Many Group Leader Trainers, Planned and Supervised the production of thousands of jobs to USPS certification guidelines and passes. Thousands of updates to On-Going DMM training material to keep up with advancements. Conducted thousands of Employee Evaluations as many as 700 per year at times, managed solutions for countless problems in advance of costing production levels to drop, and improved individual and team performances both "one on one" and through classroom advanced training skills. Have consulted with hundreds of high level clients to serve them to the point of spoiling them with our success on their behalf. Continually assessed and resolved to correct any plant quality or efficiency issue or concern,.
Equipment Proficient/Skills List: I'm experienced in quickly learning and adapting to technical and trades, plastics or tooling equipment, and processes. Print/Mail: Bindery: Xerox 4635 and Docuprint NPS 180 variable printers, Bursters, Folders (MBO, Baum) Glue Attachers, Collators (including modified tandem systems), Cheshire, Label Aire, Addressing Ink Jet, Supervised production for Docutech and Xerox Digital Printers Phillipsburg and Pitney Bowes Stacker and 9x12 Master Mailer Inserters and Modified Conveyor Configurations Inserters to from 6 to 12 stations. Pitney Bowes Master Mailer Flowmaster Master Mailer Conversion to 10 station Video and Barcode combination of stream and friction fed components for Barcode Variable Selected Sensor Matching Inserting, and/or In-line Postal Metering Machines (Up to 6-way Component Matching), Plastic Inserters. In-line Slitter/Trimmer, Bowe Cut & Trim. Various versions of Typesetting and Graphics Software for Different Applications from Slide Dissolve Unit Presentations, Newsletters, Flyers, Political Posters, to Business Cards. Adobe Graphics, Coreldraw Graphics and AutoCad. Durst, Itek and Varied Cameras for Developing and Stripping Multiple Color Negatives and making Plates. Coordinated and Accounted for multiple job and up to 30 machines of production included metering, stamps, live postage, for Bulk Automated and sortation of mail, and inspected quality for on-site USPS Weigh station standards and requirements daily. MBO Booklet Glue Machine. Note: Specific modes or unique machines are not all listed. The Norm was to learn all equipment to the point of writing procedures and teaching others to be proficient and safe during operation.
ADDITIONAL SKILLS: AS 400, WICS, Franklin Estimating, AutoCAD, Microsoft Windows & Mac, 80+wpm. Additional Experience: Managing all aspects of Shipping, Receiving,, Scheduling, Planning logistics through P&G, Tool & Dye Industry ISO Plant Standards for Processes from Engineering thru all Departments, Equipment and Operational Procedures. Summary: Experienced in the operation of, and training people on the equipment and the scope of duties in the printing and mailing industry from pre-production through post-production. An experienced troubleshooter of equipment and processes, who uses good work-habits, principles and practices to improve quality and efficiency of work by example, and by matching or improving upon best peer proven /methods. Follows instructions while executing good judgement to implement proper smart and simple best options resolving problems. Practical applications instructional methodology designer/developer in multiple production and manufacturing industries and environments.
WOW OMG PROPERTIES: 12/2016 -Present Real Estate Investor/Rehab Specialist: Company and Client Scope of Work: Includes: Interior and Exterior Updates and Renovation: Egress, Roofing, Soffit, Fascia, Siding, Tuck-Pointing, Painting, Window Installation, Flat-work, Demo, Trades Help.
Gateway Fluid Power Inc. Granite City Il.: 5/08-2/09 Procedure Documentation & Inventory Control Specialist Q/C implement identified steps in process for each position including Welding, Automation Elevated Hydraulic Drilling Platform, Inventory by each power unit model’s handbook in AutoCAD and controlled inventory track controls, for method systems to monitor quality and accuracy of schematic-technical detailed equipment operational manuals and procedures; E-2 Inventory Control, WIP, BOM, Schematics, Control Longs, Pick tickets, part Quantity to Job Assignments. QA and QC for Standards for Inventory, fabrication and Assembly Departments, including receipts, Purchase Order, Quick Pick Ticket/Travelers, Control Logs, and Operational Support Systems, and Procedures. Sub Contractor Property Maintenance/Investor Decks, Flat-work, Additions Landscape, Fence Installation 5/2006-04/2008
Turf Visions LLC, Edwardsville Il.: P/T Seasonal 6/2003-4/2006 Designed and Installed Professional Grade Synthetic Turf to custom specifications and undulations of Chipping and Putting Greens and other sporting applications.
NBS Systems, Edwardsville Il. Printer 11/2000-5/2003 Printing and Procedures for Training Operators about quality control steps and issues and change order procedures controlling production of high-volume critical Forms, Numbered & NCR Check, KeyRec Systems and Business Forms.
*P.F.I. Plastic Fabricators, Inc., 4/2000-10/2000 Temp/Contract Quality Control Inspector, procedural documentation, monitoring production sample testing with gages and micrometers, writing change orders and delivering appropriate training to improve thermoforming and injection molding quality and efficiency.
ECO-CENTERS/TOTAL MARKETING SOLUTIONS, INC. 8/98-2/2000 Process Engineer and Post Processing Manager Scheduling, Vendor and Client Planning & Coordination, Hire/Train/Supervise Post-Production, Cost Accounting Billing for Work., Postal & Cost Account Billing, Shipping and Certification of 3602's,Stamp/Meter Usage Equptment: Xerox 4635 and Docuprint NPS 180 variable printers, PB FlowMaster BC, Variable Selection Inserter, FFolders, Programable Cutter, MBO/Balm Folders/Glue Attadhers Bowe Cutters.,Manage production steps and details for print, bindery and mail services for public corporations and government mailings, (staff 15-25).. Designed cost and labor savings operational steps and equipment processes for complex first-time campaign multi-match time-sensitive jobs for Reynolds and Reynolds, Novus Discover (Lanyap), City of Philadelphia, GPO-Navy and while coordinating additional capacity and increasing daily production output; including equipment procurement, modifications, and related plant adjustments with training support programs.
Imprint Graphics (Pt Time) 4/98-8/98 Sales Manager and Consultant; Quoted Jobs through Franklin Estimator Software, Eliminated all backlog of accounts receivable, including many which were more than a year overdue, while generating new business and political campaigns.
R.L. Polk Co (The Polk Company), & NorthBridge Marketing. 10/87-4/98 Production Supervisor and Polk Corporate Trainer: Coordinated daily plant training, directing 6-12 group leader job priorities, aiding for quick, new start up checking job details, methods, with demonstrations, one on one, and in groups, supervising compliance to quality and efficiency standards. (400-600 Union & Probationary Employees) Conducted Employee Orientations, OJT, and coordinated the training of “Advanced Skills and Techniques”, for: unique operations or methods, consistently exceeding production standards and expectations. Helped design and coordinate and/or Conducted the our Plant’s Employee Performance Development and Review skills assessment, evaluation and data collection with measurement standards and performance criteria being clear, for 50 plant management staff members, and their employees. Toronto: Plant Trainer for “American Production Processing Systems and Procedures” Oversaw Daily Production Start-up Operations for New Jobs, Monitored Monitored hourly and daily counts plantwide on job and employee efficiencies in 4 machine departments, including a clerical department, conducted New Hire Orientation, Multiple Evaluations, Corrective or Disciplinary Action, conducted classroom and individual skills advancement training, managed training department evolving print support and training material for all procedures and machines, including all custom Quick Reference aids for all Operators, Helpers, and Supervisors, Provided prompt feedback to H.R., employees, supervisors, department managers, shift, and plant managers. Trouble shooting for plant equipment and processes, included Needs Assessment, Time Studies, QA and QC.
V.I.P. Business Systems: 11/85-2/87 Manager: Print and Mailings, Estimates and Production.
Corporate Communications Center/Southwest Newswire Service: 10/80-07/85 Same day news releases printed and mailed to Publicly Held Company stock and shareholders, including internal and external lists, postage, newsmedia point deliveries. This including servicing all SEC reporting requirement of Dividend, Earnings Reports, Dividend, Quarterly and Annual as well as Proxy mailing needs for both the Internal Relations and PR departments. Offset, List Work, Varied Labels and Sources and operations, Varied Postage Methods, Itek and Metal Plates, Ryobi, and A.B.Dick Offset T-Heads. Hired trained and supervised employees. Planned, monitored production, posted, closed and billed clients with notarized statements of delivery. Balanced Monthly postage accounts and usage.same Day News Release Financial Earnings Report Document Printing for Stockholders, Shareholders, Messengered to Newsmedia of Publicly Held Companies, Handling all Print, Mail, Supervise, Train, Posting, Estimates, Coordinate Schedules, fulfilling accuracy in reporting to the SEC.
Dallas Scottish Rite Temple: 1/79-10/80 NPO Fraternal Order of Freemasonry Printer: Coordinated, planned and produced all printing including Multi-Color custom printing applications of Newsletters, Weekly mailings, business cards and any printing need of the 24,000 members and for events scheduled for associated Orders of: The Knights Templar, White Shrine, Eastern Star, Order of DeMolay and The Rainbow Girls.
Mercantile Trust Company 3/78- 01/79 Management Information Center: Graphic Design for Slide and Print Preparation.
Non-Printing Work/Consulting and additional Temporary Employment *Handyman and Lawn Care (Weekends and Seasonal) 5/2005-11/2016
*E.F. S. Energy: Solar Energy Project Manager Consultant: Initiate change practices in work roles to accomplish higher standards of collaborative communication, ethics and summarize change orders and adjustments prompt engineering attention through prioritization.
*P.R.I. Progressive Recovery, Inc.: Procedural Writer: RMD Weld Operations (Regulated Metal Deposition) Weld Assessment Procedures reviewed, purged of errors and variables responsible for frequent and costly radiograph confirmed imperfections, flaws and failure rate. Confirmed accurate and subjective, exacting procedures to minimize and/or eliminate employee variant order and quality affected by each welders prerogative and judgement, well beyond equipment settings, changing the order of work steps, procedures and methods and final product weld quality and strength.(Video/Photo & Procedure)
*The Dickey Grabler Company: 5/98-8/98 ISO Implementation Team: Metal Stamping Tool & Dies: ISO 9000-1 Certification Consultant Developed Scripts and produced training videos, and coordinated engineering meetings reviewing the detailed steps of production of all parts. Flow Charts for each production job, and Back-Up Plans required for ISO Certification of Equipment, Production Methods and Safety standards for OBI Single Hit Presses, Tappers, Welders, Assembly Standards and Progressive Die Presses.
*IMPRINT GRAPHICS (Pt Time) 4/98-8/98 Sales Manager and Consultant; Quoted Jobs through Franklin Estimator Software, Eliminated all backlog of accounts receivable, including many which were more than a year overdue, while generating new business and political campaigns.
*Imprint Graphics: 2/87=10-87 Printer
Instructions and Production Q/C Procedure Designs (Over 5 Million or 6 months of production) Implemented and Achieved 100% or greater Quality and Efficiency Standards by designing “Best Practice Procedures for: Reynolds and Reynolds, Time, U.S. Homes, The Buick Open, Discover Lanyap, GPO Navy, RCA, Columbia House Music, Publishers Clearing House, American and Foreign Auto Manufacturer Dealer Support and Campaigns, The City of Philadelphia sequenced and controlled balloting, NorthBridge Marketing Toronto Plant Training .Conversion for U.S.P.S.. Quick Reference Job Aids unique to each sort, approved by U.S.P.S. to abbreviate and streamline D.M.M. instructions.
EDUCATION AND COURSEWORK Belleville Area College (2.5 GPA) 1977-79, General Course Requirements; Business and Marketing, 2013-2015 SWIC, Belleville, IL English Lit I & II and 4 Journalism Writing Courses (4.0 GPA) , Zignon Train the Trainer Employee Performance, Development and Review Practices 1996-1998 Marketing and Presentation Course Deltac (Training Management Strategies) 1989-97 Dale Carnegie (Sales) 1994 Eastfield College Dallas, TX (Accounting) 1981
Accomplishments in the Direct Mail Industry: Trained: Thousands of Operators, Many supervisors, Many Group Leader Trainers, Planned and Supervised the production of thousands of jobs to USPS certification guidelines and passes. Thousands of updates to On-Going DMM training material to keep up with advancements. Conducted thousands of Employee Evaluations as many as 700 per year at times, managed solutions for countless problems in advance of costing production levels to drop, and improved individual and team performances both "one on one" and through classroom advanced training skills. Have consulted with hundreds of high level clients to serve them to the point of spoiling them with our success on their behalf. Continually assessed and resolved to correct any plant quality or efficiency issue or concern,.
Equipment Proficient/Skills List: I'm experienced in quickly learning and adapting to technical and trades, plastics or tooling equipment, and processes. Print/Mail: Bindery: Xerox 4635 and Docuprint NPS 180 variable printers, Bursters, Folders (MBO, Baum) Glue Attachers, Collators (including modified tandem systems), Cheshire, Label Aire, Addressing Ink Jet, Supervised production for Docutech and Xerox Digital Printers Phillipsburg and Pitney Bowes Stacker and 9x12 Master Mailer Inserters and Modified Conveyor Configurations Inserters to from 6 to 12 stations. Pitney Bowes Master Mailer Flowmaster Master Mailer Conversion to 10 station Video and Barcode combination of stream and friction fed components for Barcode Variable Selected Sensor Matching Inserting, and/or In-line Postal Metering Machines (Up to 6-way Component Matching), Plastic Inserters. In-line Slitter/Trimmer, Bowe Cut & Trim. Various versions of Typesetting and Graphics Software for Different Applications from Slide Dissolve Unit Presentations, Newsletters, Flyers, Political Posters, to Business Cards. Adobe Graphics, Coreldraw Graphics and AutoCad. Durst, Itek and Varied Cameras for Developing and Stripping Multiple Color Negatives and making Plates. Coordinated and Accounted for multiple job and up to 30 machines of production included metering, stamps, live postage, for Bulk Automated and sortation of mail, and inspected quality for on-site USPS Weigh station standards and requirements daily. MBO Booklet Glue Machine. Note: Specific modes or unique machines are not all listed. The Norm was to learn all equipment to the point of writing procedures and teaching others to be proficient and safe during operation.
ADDITIONAL SKILLS: AS 400, WICS, Franklin Estimating, AutoCAD, Microsoft Windows & Mac, 80+wpm. Additional Experience: Managing all aspects of Shipping, Receiving,, Scheduling, Planning logistics through P&G, Tool & Dye Industry ISO Plant Standards for Processes from Engineering thru all Departments, Equipment and Operational Procedures.
