resume
Professional Summary
Accomplished Corporate Trainer, Consultant and Supervisor with many years of experience in a wide variety of businesses. Reliably trained over 10,000 individuals in my varied careers. Successfully implemented cost and labor savings, operational steps and equipment processes for complex first-time campaign multi-match time-sensitive jobs in the print industry. Diligently worked to create custom, adaptive and responsive training to changing procedures improving the skill set of employees to handle any job in the plant in the manufacturing industry. Expertise in supervising compliance to quality and efficiency standards for 600 Union and Probationary Employees. Accomplished at trouble-shooting plant equipment and processes, including Needs Assessment and time Studies.
Summary of Qualifications
- Reliably trained thousands of operators, supervisors, and group leaders.
- Adept at Planning and supervising the production of thousands of jobs to improve productivity and performance standards.
- Experienced with vendor and client planning and coordination.
- Multi-talented as Plant Training Coordinator, Compliance Supervisor, Employee Orientation Director, Conductor of Employee Performance Development and Skills Assessment.
- Over 20 years Q/C experience.
- Capably responsible for day-to-day overall plant operations for over 20 years in multiple industries.
- Managed all quality control, quality assurance and continuous improvement programs.
- Knowledge of LEAN principles, process improvement methodologies, and data tracking analytics.
Relevant Skills
- Able to quickly learn and master technical and trade equipment and processes.
- Very qualified in coordinating and accounting for multiple jobs and up to 30 machines of production.
- Exceptionally proficient at troubleshooting in a manufacturing setting.
- Experienced in AutoCad.
- Aided employees to attain and exceed production goals.
- Recognizes and recommends operational improvements.
- Served as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
- Have conducted hiring, training, and evaluation of front-line team members.
- Maintained plant policies and procedures for production, maintenance, shipping and receiving.
- Recognized and recommended operational improvements.
- Assumed responsibility for plant safety, quality, productivity and overall operating costs.
- Developed production schedules and assign tasks to meet production goals.
Work History
HIGH MARKS MANUFACTURING Present (Self-Employed)
Strategic QC Consultant, Corporate Trainer & Copywriter
WOW OMG PROPERTIES 12/2016 -Present
Real Estate Investor/Rehab Specialist: Company and Client
HOME REPAIR/LAWN MAINTENANCE Home Self-Employed 4/2009-2015
Drywall, Painting, Roofing, Lawncare
GATEWAY FLUID POWER INC. Granite City Il.: 5/08-2/09
Q/C, Procedure Documentation & Inventory Control Specialist
TURF VISIONS, LLC Edwardsville, IL 5/2002-4/2005 (Seasonal)
Designed and Installed Professional Grade Synthetic Turf
ECO-CENTERS/TOTAL MARKETING SOLUTIONS, INC. 8/98-2/2000
Process Engineer and Post Processing Manager
R.L. POLK CO. (The Polk Company), & NorthBridge Marketing. 10/87-4/98
Production Supervisor and Polk Corporate Trainer
V.I.P. BUSINESS SYSTEMS 11/85-2/87
Manager: Print and Mailings, Estimates and Production.
CORPORATE COMMUNICATIONS CENTER/SOUTHWEST NEWSWIRE SERVICE: 10/80-07/85
Production Supervisor
DALLAS SCOTTISH RITE TEMPLE: 1/79-10/80 NPO Fraternal Order of FreemasonryTurf Visions, LLC, Edwardsville, IL 5/2002-4/2005 (Seasonal)
Designed and Installed Professional Grade Synthetic Turf
Printer: Coordinated, planned and produced all printing.
MERCANTILE TRUST COMPANY: 3/78- 01/79
Managed Information Center: Graphic Design Creation of Slide and Print Support Preparation for 27 bank subsidiaries board meetings and presentations.
Education
Belleville Area College (2.5 GPA) 1977-79, General Course Requirements; Business and Marketing, 2013-2015
SWIC, Belleville, IL English Lit I & II and 4 Journalism Writing Courses (4.0 GPA)
Zignon Train the Trainer Employee Performance, Development and Review Practices
RICKEY BATES
Professional Summary
Accomplished Corporate Trainer, Consultant and Supervisor with many years of experience in large-plant industry manufacturing. Trained and Reviewed daily and on-going performance levels of thousands of employees while driving optimal performance of processes. while maintaining best method procedural use and optimal performance standards, cost and labor savings, operational steps and equipment process improvements for fluid convergence of dependent processes. Diligently worked to create custom, adaptive and responsive training enhancing staff competency in all skills. Expertise in supervising compliance to quality and efficiency standards for as many as 600 Union and Probationary Employees. Excels in trouble-shooting plant equipment and processes, including Needs Assessment and time Studies.
Summary of Qualifications
Reliably trained thousands of hourly employees, supervisors, and group leaders in best ERP, SAP and GMP principles using QR & SOP resources.
Adept at Planning and supervising the production of plant-wide jobs to improve productivity and performance standards.
Multi-talented as Plant Training Coordinator, Compliance Supervisor, Employee Orientation Plant Policy & Procedures Training Handbooks, Methodology and Efficiency Evaluations and Reviews, QRC Support Material: Design/Maintenance & Distribution/Certifications (4-Class./5-Depts.) Union/Prob.
Director, Conductor of Employee Performance Development and Skills Assessment and Audit Reviews.
Over 20 years Q/C experience.
Capably responsible for day-to-day overall plant operations for over 20 years in multiple industries.
Managed all quality control, quality assurance and continuous improvement programs.
Knowledge of LEAN principles, process improvement methodologies, and data tracking analytics.
Scheduling and coordinating work-flow of Jobs, Equipment and Manpower assignments for each stage and process of production, to USPS/DMM Standards, Shipping and Post Processing-Closeout and Billing Postal Accounting Invoicing. (Digital Variable/Mailing)
Coordination & Control; Staff Planning Production (Shift 4x5) spreadsheet count log entry, change-orders/change-overs and job hourly count status reporting, shift updates and schedule hand-offs, and disciplinary reporting, with daily employee engagement.
Demonstrated Leadership ability to Coach and Facilitate Classroom Training, Troubleshoot, to Perform to Standard and Develop others, Train the Trainer Development Programs and Daily Supervision of Staff Group Leaders Assignments.
Relevant Skills
Able to quickly learn and master technical and trade equipment and processes.
Very qualified in coordinating and accounting for multiple jobs and up to 30 machines of production.
Exceptionally proficient at troubleshooting in a manufacturing setting.
Experienced in AutoCad.
Aided employees to attain and exceed production goals.
Recognizes and recommends operational improvements with strong SAP & ERP management experience.
Served as a point of escalation for issues requiring a higher degree of expertise or discretion to resolve.
Maintained plant policies including proper procedures and methods for production, maintenance, shipping and receiving.
Recognized and recommended operational improvements.
Assumed responsibility for plant safety, quality, productivity and overall operating costs. Developed production schedules and assign tasks to meet production goals.
Work History
HIGH MARKS MANUFACTURING Present (Self-Employed)
Strategic QC Consultant, Corporate Trainer & Copywriter
WOW OMG PROPERTIES: 12/2016 -Present
Real Estate Investor/Rehab Specialist: Company and Client
Gateway Fluid Power Inc. Granite City Il.: 5/08-2/09
Q/C, Procedure Documentation & Inventory Control Specialist
ECO-CENTERS/TOTAL MARKETING SOLUTIONS, INC. 8/98-2/2000
Process Engineer and Post Processing Manager
R.L. Polk Co (The Polk Company), & NorthBridge Marketing. 10/87-4/98
Production Supervisor and Polk Corporate Trainer
V.I.P. Business Systems: 11/85-2/87
Manager: Print and Mailings, Estimates and Production.
Corporate Communications Center/Southwest Newswire Service: 10/80-07/85
Production Supervisor
Dallas Scottish Rite Temple: 1/79-10/80 NPO Fraternal Order of Freemasonry
Printer: Coordinated, planned and produced all printing.
Mercantile Trust Company 3/78- 01/79
Managed Information Center: Graphic Design Creation of Slide and Print Support Preparation for 27 bank subsidiaries board meetings and presentations.
Education
Belleville Area College (2.5 GPA) 1977-79, General Course Requirements; Business and Marketing, 2013-2015
SWIC, Belleville, IL English Lit I & II and 4 Journalism Writing Courses (4.0 GPA)
Zignon Train the Trainer Employee Performance, Development and Review Practices